Claims Management

Payer Services

Claims Management &
Adjudication Solutions

At Synthesis HealthSoft, we deliver a robust, scalable, and compliant claims management ecosystem designed to handle the complexity of modern healthcare payers. Our platform combines advanced adjudication, intelligent re-pricing, and real-time validation to ensure every claim is processed with accuracy, speed, and compliance.

We process millions of transactions each year through a secure and proven platform — with deep expertise in state and county-level US regulations, ensuring full compliance and precise charge control across all specialties.

EDI 837 / ANSI X12
Auto-Adjudication
HCFA · UB · Dental · Vision
EOB · 835 · COB
99%+
Auto-Adjudication Rate
M+
Transactions Processed Annually
100%
CMS & State Compliance
3x
Faster Than Manual Processing
End-to-End Claims Lifecycle Management

Full Spectrum Claims Operations

From intake to payment and post-payment audit — we support every stage of the claims lifecycle with precision and speed.

Claims Data Entry & Receipt CaptureManual, OCR, and EDI 837 intake across all claim types.
EDI / ANSI X12 ProcessingWith 999 & 276/277 acknowledgements for full transaction visibility.
Claims Pricing & Re-PricingAccurate fee schedule application with intelligent re-pricing engine.
Pre & Post AdjudicationHCFA, UB, Dental, and Vision claims handled end-to-end.
Capitation ProcessingAccurate capitation payment management for managed care plans.
In-Network & Out-of-Network ManagementSeamless handling across provider network categories.
Coordination of Benefits (COB)Accurate COB processing to prevent overpayments.
EOB Generation (Paper & 835)Automated EOB delivery in all required formats.
Credit Balance, Refunds & AdjustmentsComplete post-payment management and reconciliation.
Provider Grievances & Appeals ManagementTimely, compliant resolution of provider disputes and appeals.
Advanced Adjudication & Re-Pricing Intelligence

Intelligent Adjudication Engine

Our adjudication engine embeds critical validations at every stage, going far beyond standard processing.

Core Validation Layer

3-Tier Rules Framework

A powerful multi-layer rules engine combining Medicare standards, plan-specific configurations, and user-defined edits for maximum accuracy.

  • Medicare rules & compliance standards
  • Plan-specific configurations & logic
  • User-defined edits & custom rules
  • Duplicate claims detection
  • Third Party Liability (TFL) checks
  • Authorization & eligibility validation

Membership Eligibility Verification

Real-time eligibility checks at the point of claim intake, ensuring only valid claims proceed to adjudication.

Provider Contract Validation

Automated contract validation and pricing accuracy checks against current fee schedules and network agreements.

Automated Rule Engine

Hundreds of automated checks — eligibility, authorization, duplicates, TFL, and plan-specific rules running simultaneously.

Auto Adjudication Performance

Industry-Leading Auto Adjudication Rates

Our platform consistently delivers exceptional auto-adjudication performance — reducing manual intervention, accelerating payments, and cutting operational costs significantly.

95%+
Commercial Plans
99%+
Medicare Plans
Service Details

Deep Capabilities Across Every Layer

01

High-Performance, Scalable Processing

Millions of transactions flow through our platform annually — built for enterprise-level payer operations with unmatched reliability.

  • High accuracy & rapid turnaround times
  • Secure and reliable data architecture
  • State & county-specific compliance expertise across the US
  • Customizable charge control mechanisms across specialties
02

Smart Workflow & Operational Controls

Built-in workflow automation across all modules ensures seamless integration and operational efficiency at every step.

  • Soft edits for real-time data validation
  • High-dollar claim review based on configurable thresholds
  • Authorization & benefits linkage to claims
  • MOOP tracking including family limits
  • Integration with Member, Provider & Utilization Management
03

Real-Time Visibility & Reporting

Stay informed with actionable insights via our comprehensive reporting module designed for decision-ready analytics.

  • Daily reports on No Pay, Underpay & Denials
  • Priority-driven resolution workflows
  • Decision-ready analytics to improve financial outcomes
  • Real-time dashboards for operational visibility
A Delivery Model Designed Around Your Needs

Our Unique Value Proposition

Choose the delivery framework that best fits your organization’s size, complexity, and operational goals.

Model 01
Staffing Solution

Staffing-Only Model

Expert claims specialists embedded into your operations — managing adjudication, appeals, and reporting using your existing systems.

  • Certified claims & adjudication experts
  • Works within your existing platform
  • Rapid onboarding & scalable headcount
99%Auto-Adj
Model 02
Technology Solution

Technology-Only Model

Our Synthcare claims platform deployed as a service — delivering automation, real-time validation, and full reporting capabilities.

  • Full adjudication & rules engine access
  • Real-time dashboards & reporting
  • EDI 837, 835, 999, 276/277 automated
Recommended
Best of Both

Hybrid Model

Our platform combined with dedicated claims specialists — a fully managed, high-performance claims operation built to scale.

  • Full platform + expert claims team
  • End-to-end managed service
  • Maximum accuracy & scalability

Why Synthesis HealthSoft?

The expertise and infrastructure that sets us apart in claims management

Proven high auto-adjudication rates
Deep Medicare & Commercial expertise
Fully configurable and scalable platform
Strong compliance and audit capabilities
Faster processing with reduced operational cost
End-to-end integration across payer ecosystem

Transform Your Claims Operations with Confidence

Partner with Synthesis HealthSoft to achieve higher accuracy, faster payments, and complete compliance in your claims lifecycle.