Claims Management

Payer Services

Claims Management

At Synthesis HealthSoft, we deliver a robust, scalable, and compliant claims management ecosystem designed to handle the complexity of modern healthcare payers. Our combines advanced adjudication, intelligent re-pricing, and real-time validation to ensure every claim is processed with accuracy, speed, and compliance.

We process millions of transactions each year through a secure and proven  deep expertise in state and county-level US regulations, ensuring full compliance and precise charge control across all specialties.

EDI 837 / ANSI X12
HCFA · UB · Dental · Vision
EOB  COB
99%+
Auto-Adjudication Rate
 
M+
Transactions Processed Annually
 
100%
CMS & State Compliance
 
3x
Faster Than Manual Processing
 
 

End-to-End Claims Lifecycle Management

 

Full Spectrum Claims Operations

From intake to payment and post-payment audit — we support every stage of the claims lifecycle with precision and speed.

 
Claims Data Entry & Receipt CaptureManual, OCR, and EDI 837 intake across all claim types.
 
EDI / ANSI X12 ProcessingWith 999 & 276/277 acknowledgements for full transaction visibility.
 
Claims Pricing & Re-PricingAccurate fee schedule application with intelligent re-pricing engine.
 
Pre & Post AdjudicationHCFA, UB, Dental, and Vision claims handled end-to-end.
 
Capitation ProcessingAccurate capitation payment management for managed care plans.
 
In-Network & Out-of-Network ManagementSeamless handling across provider network categories.
 
Coordination of Benefits (COB)Accurate COB processing to prevent overpayments.
 
EOB Generation (Paper & 835)Automated EOB delivery in all required formats.
 
Credit Balance, Refunds & AdjustmentsComplete post-payment management and reconciliation.
 
Provider Grievances & Appeals ManagementTimely, compliant resolution of provider disputes and appeals.
 

Advanced Adjudication & Re-Pricing Intelligence

 

Intelligent Adjudication Engine

Our adjudication engine embeds critical validations at every stage, going far beyond standard processing.

Core Validation Layer

3-Tier Rules Framework

A powerful multi-layer rules engine combining Medicare standards, plan-specific configurations, and user-defined edits for maximum accuracy.

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    Medicare rules & compliance standards

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    Plan-specific configurations & logic

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    User-defined edits & custom rules

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    Duplicate claims detection

  •  

    Third Party Liability (TFL) checks

  •  

    Authorization & eligibility validation

 
 

Membership Eligibility Verification

Real-time eligibility checks at the point of claim intake, ensuring only valid claims proceed to adjudication.

 

Provider Contract Validation

Automated contract validation and pricing accuracy checks against current fee schedules and network agreements.

 

Automated Rule Engine

Hundreds of automated checks — eligibility, authorization, duplicates, TFL, and plan-specific rules running simultaneously.

Auto Adjudication Performance

Industry-Leading Auto Adjudication Rates

Our platform consistently delivers exceptional auto-adjudication performance — reducing manual intervention, accelerating payments, and cutting operational costs significantly.

95%+
Commercial Plans
99%+
Medicare Plans
 

Service Details

 

Deep Capabilities Across Every Layer

01

High-Performance, Scalable Processing

Millions of transactions flow through our platform annually — built for enterprise-level payer operations with unmatched reliability.

 
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    High accuracy & rapid turnaround times

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    Secure and reliable data architecture

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    State & county-specific compliance expertise across the US

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    Customizable charge control mechanisms across specialties

02

Smart Workflow & Operational Controls

Built-in workflow automation across all modules ensures seamless integration and operational efficiency at every step.

 
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    Soft edits for real-time data validation

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    High-dollar claim review based on configurable thresholds

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    Authorization & benefits linkage to claims

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    MOOP tracking including family limits

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    Integration with Member, Provider & Utilization Management

03

Real-Time Visibility & Reporting

Stay informed with actionable insights via our comprehensive reporting module designed for decision-ready analytics.

 
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    Daily reports on No Pay, Underpay & Denials

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    Priority-driven resolution workflows

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    Decision-ready analytics to improve financial outcomes

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    Real-time dashboards for operational visibility

 

A Delivery Model Designed Around Your Needs

 

Our Unique Value Proposition

Choose the delivery framework that best fits your organization’s size, complexity, and operational goals.

Staffing Solution

Staffing-Only Model

Expert claims specialists embedded into your operations — managing adjudication, appeals, and reporting using your existing systems.

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    Certified claims & adjudication experts

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    Works within your existing platform

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    Rapid onboarding & scalable headcount

Why Synthesis HealthSoft?

The expertise and infrastructure that sets us apart in claims management

 

Proven high auto-adjudication rates

 

Deep Medicare & Commercial expertise

 

Fully configurable and scalable platform

 

Strong compliance and audit capabilities

 

Faster processing with reduced operational cost

 

End-to-end integration across payer ecosystem

Transform Your Claims Operations with Confidence

Partner with Synthesis HealthSoft to achieve higher accuracy, faster payments, and complete compliance in your claims lifecycle.